Summary

This article provides guidance on how to file a support request with Aembit Support.

Applies To

• Aembit Support

Solution

1. In Help Center, verify you are authenticated into the Help Center portal. If not, please sign-in accordingly
2. On the top right-side, you will see a icon 'Support Request'. 
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3. Select a ticket form based on your type of request.
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   2. See Ticket Form section below for additional details to align your request with support.
4. Populate all required fields 

Severity Levels

Customers should select the severity level that accurately reflects your business impact and operational continuity.